Before you begin Make sure your PC meets the system requirements.

VISIO 2016 (ALREADY PURCHASED): If a user has already purchased/licensed Visio 2016 for their use: This version, Visio 2016 (MSI), will NOT work if installed side-by-side with the current release of Office 365 Pro Plus. (Wave 16) Download this special Visio 2016 (Click-to-run Perpetual) package and install. Gurugram, Haryana, India. December 07, 2019. The 2019 Global Microsoft 365 Developer Bootcamp at Gurugram will focus on Microsoft Graph, SharePoint Framework, Microsoft Teams, Windows.

The steps below are how to install the subscription version of Visio Online Plan 2, and one-time purchase (non-subscription) versions of Visio 2019, 2016, or 2013. (For Visio 2010 or 2007, follow the steps in Office 2010 or Office 2007.) Visio Online Plan 1 users can access Visio for the web, as the plan doesn't include the Visio desktop app.

Visio isn't included in the Office suite, but is sold as a stand-alone application.
Buy or try Visio.

Step 1: Associate Visio with your account

Visio Professional (or Standard)
Non-subscription version

Redeem a product key
Didn't get one?

If your product key is already linked to your Microsoft Account, skip to Step 2.

  1. Go to office.com/setup.

  2. Sign in with an existing or new Microsoft Account and enter your product key.

Once Visio is associated with your Microsoft Account, you no longer need the product key. It will always be linked to your account and you can re-download the app or manage your license from account.microsoft.com.

Visio Online Plan 2
Subscription version

Your work or school account should already have an assigned license for Visio! Go on to Step 2. If you are unable to complete Step 2, contact your IT admin to get a Visio license assigned to you.

Note: If you're the Office 365 admin responsible for assigning licenses, see Assign licenses to users and the Deployment guide for Visio.

Step 2: Sign in to download Visio

The account you sign in with depends which version of Visio you have. Follow the steps for your version.

Visio Professional (or Standard)
Non-subscription version

  1. Go to www.office.com and if you're not already signed in, select Sign in.

  2. Sign in with the Microsoft account associated with Visio.

    Note: If you're already signed in to office.com with a work or school account, you'll need to sign out of that and then sign in again with your Microsoft account, or right-click your browser in the task bar to start an in-private or incognito browser session.

    Forgot your account details? See I forgot the account I use with Office.

  3. From the Office home page select Install Office.

  4. In the account.microsoft.com portal, select Services and subscriptions from the header.

  5. Locate the version of Visio you want to install and select Install. If you have multiple Office products you may have to scroll through the list of products associated with this Microsoft account.

    Tip: To install Visio in a different language, or to install the 64-bit version, select the link Other options. Choose the language and bit version you want, and then select Install.

Visio Online Plan 2
Subscription version

  1. Go to www.office.com and if you're not already signed in, select Sign in.

  2. Sign in with the work or school account associated with this version of Visio.

    Note: If you're already signed in with a Microsoft account, you'll need to sign out and then sign in with the account you use with Office 365 at work or school, or right-click your browser in the task bar to start an in-private or incognito browser session.

    Forgot your account details? See I forgot the account I use with Office.

  3. From the Office home page select Install Office > Other install options. (If you set a different start page, go to admin.microsoft.com/account#installs.)

  4. From My installs, under Visio, choose your language and the 64-bit or 32-bitversion, then select Install Visio. (If you have any other Office apps installed, make sure to select the same bit version for your Visio installation. What version of Office am I using?)

    Tip: If Visio isn't listed as an install option under My Installs, it could mean you don't have a license. Check your assigned licenses and if you don't see Visio Online Plan 2 listed under your assigned subscriptions, contact your admin for help. If you're the Office admin, learn about assigning licenses to users.

Visio should now begin downloading. Follow the prompts in Step 3: Install Visio to complete the installation.

Install visio 2016 with office 365

Step 3: Install Visio

  1. Depending on your browser, select Run (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

    If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? select Yes.

    The install begins.

  2. Your install is finished when you see the phrase, 'You're all set! Visio is installed now' and an animation plays to show you where to find the Visio app on your computer.

    Follow the instructions in the window to find Visio, for example depending on your version of Windows, select Start and then scroll to find Visio from your list of apps.

FAQ for installing Visio

Select one of the links below to expand it:

* I don't have a product key for my one-time purchase of Visio

If you got Visio Professional or Standard through one of the following, you may not have a product key or associated account. See these steps instead to install your version of Visio.

  • Microsoft HUP: You bought Visio for personal use through your company HUP benefit and have a product key, see Install Office through HUP (These steps apply to all stand-alone Office products purchased through HUP.)

  • Volume license versions: IT departments often use different methods to install volume license editions of Visio in their organizations. Talk to your IT department for help.

  • Third-party seller: You bought Visio from a third-party and you're having problems with the product key.

Yes, some people have reported problems installing Visio 365 and or Project 365 along with an Office 365 bundle. I do not remember a specific fix.
Sorry to say it, but try MS Support:
Online chat support: http://answerdesk.microsoftstore.com/AnswerTech

I recently used online chat support myself. I found it had several advantages over phone support, even though you still contact the same outsourced, support personnel:

Download

·No ESL accent issues

·Provides instant time stamped transcript

·When you get transferred to the “right” person, they can review the history

·If they don’t read history, you can copy / paste the past conversation to them, saving you having to repeat yourself

·They are more likely to go off line to ask other people for help (good for you)

·You don’t have to listen to “elevator muzak” then they are off line

·You have 2 hands free to surf the web then they are not talking to you

that waiting for online chat responses less frustrating than listening to elevator music.And when I was handed off to someone else who asked redundant questions, I simply copy and pasted the earlier replies I had given.

Plus it immediately gives you a timestamped transcript which you can share with the world ... <grin>

If all else fails, “shout louder”.

As an alternate approach, “get a bigger stick”. As single individuals we are pretty powerless. But there are various “media personalities” that can help ie radio/TV/Newspaper/Internet “ombudsmen”. They have large audiences and companies want to avoid bad press. When a well-known (loud mouth) media personality exposes bad customer service it can have a big, negative, long term effect on the company. So it is easier and cheaper, and better PR, to simply give the customer anything to get them to go away.

So, try to get one or more “reporters” to help you.

Microsoft Online Electronic Software Download (ESD) Support

http://support.microsoft.com/gp/esdentryoffice

Sorry to be part of the finger pointing merry-go-round. But there are no official published fixes from MS for your problem. We can provide generic answers. You have to pester MS for help or ask for your money back.

Microsoft Visio 365 Download

Many Microsoft products and product upgrades can be purchased via a retail store or online, then downloaded to your computer as an Electronic Software Download. In addition to buying your Microsoft product directly from Microsoft, you may have purchased it from another company. Please select the appropriate issue below to get assistance:

I need assistance with downloading electronic software that I purchased from an Online Retailer.
I am unable to find my product key (25 character alpha numeric product key) or my product key did not work.
I need assistance installing a downloaded product or I’ve already successfully installed the product and need technical support.
I need assistance with my PIN (27 character alpha numeric PIN) .
None of the issues above describe my issue or question.

Free support and Trouble shoot problems that occur when you try to install an Office system program from the Office CD or DVD or Online download

Note Microsoft provides technical support at no cost for problems that involve the installation of Microsoft Office system. If you need help, visit the Microsoft Online Assisted Support Options Web site. Click the following link to visit the Microsoft Online Assisted Support Options Web site, and then select your product to contact support:http://support.microsoft.com/select/default.aspx?target=assistance&c1=505&GSSOrid/sekNire595

<snip> Meghan (mms support rep): We also give you 30 days of download support with the purchase of the download so an agent of ours can get you signed into your account and start the download process for you! </snip>

http://www.microsoftstore.com/store/msstore/en_US/pd/productID.236555100/parentCategoryID.37286600/categoryID.50726300/list.true - this page has US support phone number: 1-877-696-7786

http://support.microsoft.com/ph/13615 = Support for Office 2010 and 2007. Answers to common questions

http://support.microsoft.com/get-support/moreLinks to Support for Microsoft Products
Help and support for Microsoft Office. Links to customer service and technical solutions, downloads, updates, service packs, answers to top issues.

Microsoft Visio 365 Download Windows 10

http://support.microsoft.com/kb/924619

Note Microsoft provides technical support at no cost for problems that involve the installation of Microsoft Office system. If you need help, visit the Microsoft Online Assisted Support Options Web site. Click the following link to visit the Microsoft Online Assisted Support Options Web site, and then select your product to contact support:http://support.microsoft.com/select/default.aspx?target=assistance&c1=505&GSSOrid/sekNire595

Twitter - Make your Pain Public, maybe then MS will fix the problem

http://www.zdnet.com/microsofts-twitter-based-tech-support-puts-apple-in-the-shade-7000016997/

Sorry, there is no good answer to that. If you, and all the others with this problem start tweeting it, making it more public, maybe then MS will finally be inspired to find the fix to the problem.

Microsoft Visio 365 Download Software

Microsoft has a number of dedicated teams that do this kind of support explicitly: @WinPhoneSupport, @XboxSupport, @MicrosoftHelps, @WindowsSupport.

Microsoft Visio 365 Download 2016

Social media teams on @Office, @Surface, and @Microsoft