Acura states the Tour 9630 is not compatible with their handsfreelink bluetooth. Any solutions before i take these phone back? An Acura HandsFreeLink class-action lawsuit will proceed after a federal judge allowed a few claims to continue while dismissing the majority of the class-action lawsuit. HandsFreeLink is a smarter way to use your phone in your car. You'll never have to hold your mobile phone again while you're behind the wheel. HandsFreeLink uses Bluetooth wireless technology to transfer incoming call information to the display (if equipped) where you can see the call details. Bluetooth® HandsFreeLink ® The RDX allows you to make and receive calls while keeping your hands on the wheel using the Bluetooth ® HandsFreeLink ® system. All of this can be done without ever having to handle your phone as long as it's turned on, Bluetooth is on and the phone is somewhere in the vehicle. The system is easy to operate using.
Besides re-pairing the phone and car, and calling Honda, what other troubleshooting have you tried? I have my iPhone 7 paired to my vehicle, although not a Honda, and I've not experienced this issue. The vehicle has the ability to switch calls to private.
Vehicle manufacturers will generally blame Apple or other handset makers when Bluetooth issues occur. However, the vehicle manufacturers receive copies of the iOS and it is up to them to make sure their vehicles work with the Bluetooth profile. There are some additional settings that you can check if you would like, or you can discuss it with Honda again about them updating their software. I'll respond with the other checks if you are interested.